Your AI's conversation phrases

When your AI uses your own expressions, clients feel like it really sounds like you. In the style and tone training room, you can toggle on 'advanced personalization' mode to select and add phrases you commonly use. It only takes a few minutes.

Advanced personalization

Conversation phrases

Greetings

Select or add 5 to 10 different ways you want your AI to say hello or start conversations.

Greetings options

Sign-offs

Add 5 to 10 ways to say goodbye or end conversations.

Sign offs options

Starters

Add a selection of phrases you might initially say in response to positive, negative or neutral information. Ideally include 5 to 10 for each type.

Starter phrases - positive options

Starter phrases - negative options

Starter phrases - neutral options

Tips for success: Check your spelling and remember to hit the 'save' button at the end.

Find your common phrases

Even though there will be many phrases you use daily in conversation, we understand it can be hard to think of them when asked. Here are some potential places you could look for ideas:

  • Email communications
  • Social media content
  • Message threads
  • Client call transcripts
  • Podcasts or video recordings

And, of course, you could ask a trusted contact: "What phrases do I say all the time?"

Remember: If you think of new phrases at another time, you can easily add these.