FAQs: Sharing your AI
Contents
Embedding your AI
Q. Where can I embed my AI chat?
A. You can embed your AI chat on any website or platform that accepts custom HTML code. This includes your own website, landing pages, course platforms, membership sites and more. You have the option to embed your AI chat window, your full AI share page, and your AI as a pop-up across your website.
When embedding the AI on your own website, here's where to typically put the code (though it will depend on your specific site builder/CMS):
- AI chat embed code → add this into a custom HTML content block on a web page.
- AI pop-up embed code → add this to your website's footer or header in your site settings.
- AI share page embed code → add this into a custom HTML content block on a web page without any other text.
Find your embed codes here.
Q. Can I embed my AI chat in my membership site?
A. Yes, you usually can. Here are a few methods depending on the functionality of the membership platform:
- If you can add custom HTML, you can usually embed the AI chat into a page, space or post.
- If you can't add custom HTML, you could instead embed your AI chat or AI share page into your own web page and then share a link in your membership page to this.
We are collating guidance for some common platforms:
- Circle: This platform supports custom HTML embeds within posts. Find information here.
- Mighty Networks: The platform enables custom HTML embeds within articles and a page feature.
(If you've successfully embedded your AI into your membership platform, let us know what it is and how, so we can add the instructions here for others.)
Q. Can I host my share page on my own website domain?
A. Yes, you can embed your complete share page onto your own website. This creates a duplicate of your share page on your domain while keeping all the functionality. Follow the steps in this article.
Q. Where do I put my share page embed code on my website?
A. You can add your share page embed code anywhere your website builder allows custom HTML. Most builders, such as WordPress, Wix, and Squarespace, have an “HTML” or “embed” block you can paste this into.
Q. What's the difference between embedding my AI chat and embedding my share page?
A. Embedding your AI chat adds the chat window to a section of your web page, and then you can add additional text, images and videos around this. Embedding your share page places your complete share page with your introduction, links, images and the chat box on a page of your website, and is designed to work without additions.
Use the AI chat embed when you want to create your own custom landing page around the chat. Use the share page embed when you want to display your complete Coachvox share page on your own domain.
Q. Will the conversation in the pop-up chat window continue if the user changes webpages?
A. Yes, if someone opens or navigates to a new webpage on your website in the same web browser, their current chat should continue to show. If it doesn't, they could try refreshing the page.
Styling your AI
Q. How do I white label my AI and make it match my brand?
A. You can style your AI with your brand elements in the My AI section of your account:
- Give your AI a clear, memorable name
- Upload a bespoke avatar image
- Select your brand colours for the chat interface
- Choose a font that matches your brand style
Then, when you're ready to share your AI:
- Add your logo to your AI's share page
- Or make your own custom landing page
- Or embed your share page on your website
Q. Can I edit the URL for my direct AI chat link?
A. This isn't possible to change. However, this link is really just for you. When sharing your AI with your audience, we recommend embedding your AI chat into a web page or bespoke landing page, or making use of the Coachvox share page feature. This enables you to showcase your AI and your work much more effectively.
Q. Can I remove the 'powered by Coachvox' on the share page?
A. The 'powered by Coachvox' element can't be hidden on share pages. However, if you embed your AI onto your own landing page, this branding won't display.
Launching my AI
Q. Can I launch my AI with less than the recommended 500 to 3000 lines of training data? A. Yes, it's fine to start your initial launch and testing with less data. As a baseline, make sure your AI is trained on your starter prompts and the questions your audience most frequently asks. You can continue training your AI as people test it, reviewing the chat transcripts for inspiration on other topics to cover.
Q. Where can I share my AI on LinkedIn to encourage my audience to check it out?
A. Here are some places you could link to your AI on LinkedIn:
Headline: LinkedIn gives you 220 characters for your headline. Use ~40 of them to say, "Chat to [first name] AI for [outcome] 24/7" or similar.
Website field: Click the pencil icon to edit your profile, then under "Website" add your share page link and customise the text (30 characters) to say: "Chat to [first name] AI 24/7, for free"
Summary: At the bottom of your summary, explain that people can get 24/7 guidance on [your topic] by chatting with your AI, and include your share page link.
Featured section: This is a prominent area on your profile. Click "+" and "Add a link", then describe the value people can get by engaging with your AI.
Custom button (premium LinkedIn only): Click the pencil icon to edit your profile and select "Edit custom button" then choose "Book an appointment" > "Use an existing scheduling link" and add your share page.
Current experience: Add a sentence to say you trained an AI version of you on your [number] years of experience, and that someone can get AI coaching by visiting [share page link].
AI usage
Q. Will the system remember a client once they've had a conversation with my AI?
A. Yes. Their signed-in session will continue unless they clear their browser cookies, switch to a different device, or they used incognito/private browsing mode originally, meaning cookies were not stored in the first place.
Q. How will I know if my clients are using my Coachvox AI? Can I see usage stats?
A. In your Coachvox dashboard, you'll see usage statistics including new and total clients, and responses given, as well as common themes from chats. You can also review individual chat transcripts in the client screen.
Sharing & display troubleshooting
Q. How do I test if my AI chat is working correctly on my website?
A. After embedding your AI, log out of your Coachvox account, and visit your website in an incognito browser window to test the full client experience as a client. Use a different email address from the one you use for your Coachvox account, so the system sees you as a client. Try asking a few common questions to check that your AI is responding as expected.
Q. My embedded AI chat is not appearing at the ideal size on my website. How can I edit this?
A. This usually happens because of how your website's page blocks, sections, or columns are configured. You might need to adjust either the embed code or your web page settings:
- Check your website's page editor for section or column width restrictions.
- Ensure the container where you've placed the HTML code allows for responsive sizing.
- Adjust the height and width parameters in the embed code to better fit your page layout.
<iframe src="https://app.coachvox.ai/avatar/ZPuhnXzhYTv3B1qBHpm6/embed" allow="microphone;" style="height:720px !important;width:100% !important" ></iframe>
If you continue to experience issues, try placing the embed code in a different section of your page or contacting your website platform's support team, who should be familiar with these types of queries.
Q. My embedded pop-up chat window is not appearing at the ideal size. What shall I do?
A. You can edit the size by making some minor adjustments to the pop-up embed code as follows:
src="https://app.coachvox.ai/avatar/example12345/embed/small?height=500&width=350"
document.getElementById('smallChatCoachvox').setAttribute("style","height:620px;width:360px;");
If it's fine on desktop, but small on mobile, rather than using pixels for the height, you could use viewport units so it scales to fit the mobile screen. A starting point to try is 80vh.
Q. My embedded pop-up chat is being cut off. I've changed the size in the embed code, but it hasn't made a difference - what should I do?
A. Occasionally, specific website builders can nest iframes, meaning they create another iframe outside of ours. This can affect the display of the contents as the extra outer iframe might add a border, restrict the size of the inner iframe, or change the alignment.
Inspect the HTML code if you can to see if this is the case. If it is, the solution is to adjust the styling on the outer iframe to allow the contents of the inner one to be fully shown. You may then need to revisit the sizing of the pop-up embed code.
If this is not the case, or you can't tell, it's best to contact your website provider and see what they suggest. There will be something about the setup restricting the embedded pop-up chat from being displayed correctly that's outside of our control.
Q. My embedded share page shows double scroll bars. How can I just have one?
A. This happens when your website’s scroll bar appears alongside the embedded page’s scroll bar. To avoid this, set a fixed height in your iframe embed code so the share page displays in full without its own scrolling.
In your embed code, change height:100vh to a specific pixel value, for example:
<iframe src="https://app.coachvox.ai/share/exampleai/embed" style="width:100%;height:2600px;border:none;" allow="microphone;"></iframe>
If you're not sure of the height for your share page, start with 2600px as in this example, and then increase it if your content is cut off, and decrease it if there’s too much white space.
This ensures only your website’s scroll bar is used, removing the double scroll effect.
We're here to support your AI journey. If you can't find what you need in these FAQs, check out our other support resources.